At Veloria Home Furniture, each piece is crafted with care and precision to meet your unique requirements. As we specialize in custom-made furniture, every order is created specifically for you.

Returns & Cancellations

  • Once production begins after receiving your advance payment, cancellations and direct refunds are not available.
  • Because our items are customized, we cannot accept general returns or exchanges for change of mind.

Quality Assurance & Fixing Policy

  • If your order arrives with any manufacturing defect, damage, or mismatch from the agreed design/specifications, we will repair or fix the issue at no extra cost.
  • Our team will work with you to ensure the furniture meets the promised standard and your satisfaction.

Customer Responsibility

  • Please review all measurements, colors, and design details carefully before confirming your order.
  • Any changes requested after production starts may incur additional charges.

Final Note

Your trust matters to us. Our goal is to deliver furniture that not only fits your space but also your expectations. While refunds are not part of our policy, we stand by our promise to fix and resolve any genuine issues with your order.